Queensway Dental Clinic

170 Queensway, Billingham, Teesside TS23 2NT. Tel. 01642 554 667


At Queensway Dental Clinic we have a 15 year track-record of delivering a safe, high quality and knowledgeable sedation service provided by our team of extremely well-trained and experienced sedation-qualified dentists, consultant anaesthetists, therapists and nurses.

We have a long-standing reputation for providing evidence-based safe and effective sedation and we are well-known and recognised in the North East as being an ethical, high quality patient centred service for anxious children and adults. We have successfully treated over 100,000 nervous and anxious patients at our clinic in Billingham. Around 45,000 of these patients are children, who were if not for this service, would have had to have their treatment provided under a general anaesthetic in hospital.

Conscious sedation at Queensway is now offered on a private basis only for new and referred patients. You can access this service by a referral from your own dental practitioner or you may wish to make a self-referral. For more information, please call 01642 554667.

What is conscious sedation?

While it is not uncommon to have a fear of the dentist, it is important that people do not avoid going to the dentist because of their phobia. Sedation makes patients feel more relaxed and at ease, which enables them to undergo dental treatment with the support of local anaesthetic. Almost any patient who is in need of dental treatment for health or cosmetic reasons but has anxiety or fear about the procedure is likely to benefit from conscious sedation. We have a full range of techniques to adequately support our patient needs.

Who will benefit from conscious sedation?

  • Patients who have high anxiety about dental visits
  • Anyone who has had traumatic dental experiences in the past
  • Patients receiving complex treatments or surgery
  • Anyone who experiences difficulty getting numb
  • Anyone with a strong gag reflex
  • Patients who have jaw joint troubles and cannot open their mouth for extended periods
  • Anyone who is afraid of needles in the mouth
  • Patients with sensitive teeth
  • If you dislike the noises and/or smells associated with dental care.

At Queensway we use different types of conscious sedation techniques based on the individual patients’ needs and anxiety levels.

Inhalation ‘happy air’ conscious sedation

Nitrous oxide is mixed with oxygen to creative a pleasant sedative air which can be breathed in through the nose via a small soft nose hood. This is a similar technique to ‘gas and air’ used for pregnant woman during labour. This is an extremely safe technique which reduces the sensation of pain and anxiety and creates a semi-hypnotic state for patients to make them feel happy and comfortable. Patients will be aware of everything which is going on around them during the procedure but are more relaxed. While patients are sedated during the procedure, recovery is fast with most patients feeling totally awake and in control within fifteen minutes of the inhalation procedure being completed.

My son was put at ease, he was very anxious, but Thomas received excellent care and reassurance from all members of the dental practice. I’m sure he’ll be much more relaxed should he require future treatment. Tracy, Stockton

Intravenous conscious sedation

This is the most commonly used technique for patients who are generally fit and well. It is usually delivered via a small plastic tube in the back of the hand or arm. A sedative medication called midazolam is given through the tube and the amount required is subject to each patient’s response. For patients who are anxious about needles we sometimes advise using inhalation conscious sedation to relax them and we provide some pain relief prior to the injection and can also use EMLA cream to numb the back of the hand in advance. Commonly most patients receiving intravenous conscious sedation are more deeply sedated compared to inhalation conscious sedation and most patients will have significant memory loss, although they are still awake. This technique is ideal for highly anxious patients who need prolonged or more invasive procedures including the treatment of multiple teeth at multiple sites.

Advanced conscious sedation techniques

Some children and adults may be severely anxious and hence unable to cope with standard sedation treatment. At Queensway our aim is to reduce the number of patients needing to be referred to hospital for a general anaesthetic. This is why our experienced and skilled team developed and researched advanced conscious sedation techniques which have proven to be both safe and effective.