Queensway Dental Clinic

170 Queensway, Billingham, Teesside TS23 2NT. Tel. 01642 554 667

Queensway News

17th April 2014

Team Meeting April 2014

At our April team meeting the receptionists took part in a training session with Maureen Scott Bell from Energize Training. The ‘How to shine in your role’ session allowed all of the reception team to focus on giving great service and the benefits this can have on the team!

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17th April 2014

SAAD Success for our Dental Therapist

Our Dental Therapist Donna has successfully completed a SAAD course in Inhalation Sedation in London, enabling her to provide extra support to anxious patients receiving dental treatment.

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14th April 2014

Sparkling Spring Smiles Package!

Have you been thinking about how to achieve a sparkling smile this spring?

At Queensway Dental Clinic we are offering a spring tooth whitening package which could do just that!

The package includes:

  • A free new patient consultation
  • £50 off tray based tooth whitening which offers predictable and long-lasting results
  • Whitening pack which includes custom made trays
  • A post treatment review appointment with your dentist
We also have a range of finance options available which allow you to spread the cost of your treatment over a range of monthly payments including 6 months 0% interest free credit.

If you would like to find out more please complete the form below or call us on 01642 554 667 and book an appointment with our treatment advisor. Please quote the reference TW0450.

Whitening Offer

Tooth whitening is subject to suitability as determined by your dentist during an initial examination. Full cost of tray based tooth whitening is £395 for the first 3 weeks.

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25th March 2014

CQC Success

We are pleased to announce that after a recent inspection, Queensway Dental Clinic and Queensway Orthodontics successfully met the standards of the Care Quality Commission (CQC) with no action necessary.

During the inspection we were judged against national standards that people can expect when receiving health or social care.

The report from Queensway Dental Clinic informs that the inspector:

Carried out a visit on 30 January 2014, looked at the personal care or treatment records of people who use the service, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. They talked with people who use the service and talked with staff.

All standards were met and the inspector’s judgement was as follows:

1. Standards of treating people with respect and involving them in their care

Inspectors Judgement

People’s privacy and dignity and were respected and people’s views and experiences were taken into account in the way the service was provided and delivered in relation to their treatment.

2. Standards of providing care, treatment and support that meets people’s needs

Inspectors Judgement

Care and treatment was planned and delivered in a way that was intended to ensure people’s safety and welfare.

3. Standards of caring for people safely and protecting them from harm

Inspectors Judgement

Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

4. Standards of staffing

Inspectors Judgement

We found there were effective recruitment and selection processes in place.

5. Standards of quality and suitability of management

Inspectors Judgement

There was an effective complaints system available. Comments and complaints people made were responded to appropriately.

To view the full report including the reasons for the inspector’s judgements, please click here.


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20th March 2014

Fresh Faces & Radiant Smiles for Summer

Wynyard Hall, Thursday 15th May 2014, 6-8PM 

We’ve teamed up with Wynyard Hall to bring you an exciting event, combining the latest in cosmetic dentistry and facial aesthetic treatments (including BTX and fillers), with skin care regimes and products that will have people asking what your secret is, but don’t worry we won’t tell!

This event is ideal for those who are interested in finding out about the options available and learning about the latest Temple Spa treatments and products.

Guests will receive a £150  Queensway voucher which is redeemable against facial aesthetics treatment or tray-based tooth whitening!

Tickets are £15. Places are limited, to register please book online (this will divert you to the Wynyard Hall website) or call the Wynyard Hall Events office on 01740 644811 option 5.

To view speaker biogs please click here:

Dr Uzma Olbich 

Dr Rebecca Hierons

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