Hello!H

We hope you and your families are keeping safe and well during this extraordinary time.

The past six weeks have been a surreal journey and although we have adjusted to our new normal for the time being, we look forward to the day we can safely open our doors again and welcome our wonderful patients and team back into the practice.

In fact, whilst at this very moment in time whilst we are all apart, together the team have created a very special message that we wanted to share with you. We hope that it makes you smile…

We’re still here to help if you have a dental emergency

We have a small team still working hard to run an emergency dental service from our Billingham practice. 

We are delighted that we have been able to help so many people who have found themselves in dental pain whilst in lock-down. If you are an existing Queensway patient and have a dental emergency, we would like to reassure you that we are able to help, please call us on 01642 554667. If you are not an existing patient, please contact your family dentist in the first instance. For ways to look after your teeth and oral health whilst at home, check out our latest blog with some useful tips and videos.

Book a remote, contact-less consultation!

We are adapting to the current situation and have launched a new service for those who would like to get started with their smile journey – a remote, contact-less consultation!

The way this works is really easy. All you need to do is send us some photographs of your teeth and let us know what you would like to change about your smile. We will then arrange a remote consultation with you via a Zoom video call, a link will be sent to you prior to the consultation. During the appointment we can give you a general idea of treatment options, cost and payment plans. We will also be able to answer any questions that you may have about dental treatment and arrange an appointment for you at our Billingham or Jesmond practice when it is safe for us to do so.

Lock-down pick-me-up special offer

Queensway Skin Clinic have a very special offer on the ZO skincare range!

If you are in need of a lock-down pick-me-up – for a limited time only – all products have 15% off.

But there is a twist…

You can choose to take the full discount, donate a proportion, or all of it if you wish, to their chosen charity – The Trussell Trust.

The Trussell Trust are working to stop UK hunger and poverty, with a network of foodbanks that provide emergency food and support to local people in crisis.

To purchase or to arrange a virtual consultation with Dr Uzma Olbrich, call us on 01642 554667.

Colouring competition – win a prize worth over £100!

We have partnered up with North East company Crafter’s Companion to launch a fun competition to win a prize worth over £100! (It may also help with some home schooling!)

For your chance to win a £50 Smyths e-card, an Oral-B stages electric toothbrush and 2 sets of Spectrum Noir pens. Print a colouring sheet, like our Facebook page and share your finished colouring design with the hashtag #queenswaycolourmehappy. The closing date is Friday 1st May. Good luck!



Donation of essential PPE to our local hospitals

Along with some of our friends and colleagues from Marton Dental Practice and Darlington Dental Practice, we have been able to procure and donate essential surgical gowns to NHS staff at our local hospitals. We were also delighted to be able to help local care worker Margaret by donating vital PPE supplies so she could continue seeing her vulnerable clients around Billingham and Norton.


We’re here if you need us

We have a team that are still here and working hard from home. If you have any questions at all, please don’t hesitate to contact us and we will be happy to help.

You can call us directly on 01642 554667, message us on Facebook or Instagram or use our live web chat.

We wish you and your families all the best during this difficult period and hope you are remaining positive and using this time productively. We look forward  to seeing you soon.D