We are open | National lockdown patient update

Happy New Year to you.

Following on from the recent government announcement moving from Tier 4 into National lockdown, we would like to reassure you that this will not affect your dental appointments.

The health and wellbeing of our patients and staff remain the priority for us all at Queensway and our promise to our patients is that we will continue to maintain the highest standards of infection control, by continuing to invest in PPE, technology, and our protocols in line with government guidelines .

Dentistry is included in healthcare provision and is as an essential service. Therefore, despite the recent changes, both our Billingham and Jesmond practices will be remaining open for all routine care and treatment. Should anything change from this, or we do need to cancel your appointment, we will communicate with you as soon as we are informed.

At Queensway Dental, we are always here for you to discuss any concerns you may have in attending your appointment. We would like to encourage you to contact us via telephone (01642 554667), email (patientsupport@queensway.co.uk) or web chat (during office hours).

May we take this opportunity to thank all our patients who have attended appointments throughout 2020. Due to the cooperation and understanding of our patients and the hard work of our staff, we can continue to provide dental services at Queensway and care for you in the best and safest possible way. We look forward to seeing you at your scheduled appointment in 2021. 

In the meantime, take care, stay safe and keep smiling.

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