Make a referral

Queensway Dental in Billingham is now live as an NHS Urgent Dental Centre

We are operating as a “cold” site seeing patients without Covid symptoms and those who are not living in the same household as anyone with Covid symptoms.

We are also able to offer treatment with our specialist oral surgeons during this time for those patients who meet the criteria for face to face treatment, but may require more challenging extractions. We also have some capability to provide Aerosol Generating Procedures where absolutely necessary using the required level of enhanced PPE.

Please not we have limited capacity for appointment slots on each day Monday to Friday and therefore we would ask all referring colleagues to think about the particular skillset of our team when making referrals to Queensway.

If you have a patient who has already been triaged through the AAA approach and you deem suitable to face to face care please download the referral form and email to

Queensway welcomes referrals for
the following treatments:

Please note that all are on a private basis, apart from Oral Surgery (Billingham, Darlington and Durham) and Orthodontics (Billingham).

Please note that details for how to refer to our Oral Surgery service can be found below. There are Queensway Dental Clinic policy documents regarding referrals for Sedation and specific geographic- based policies for Oral Surgery site in.

Oral Surgery (QTOSS) Billingham and Oral Surgery (QDDOSS) Darlington/Durham – NHS AND PRIVATE REFERRAL

Orthodontics - NHS & Private Referral Service

3D Digital Imaging - CBCT referrals

We welcome referrals for Dental Cone Beam CT imaging (CBCT Scans) at our Billingham and Jesmond practices.

We have state of the art Planmeca Promax 3D Classic CBCT scanners. This machine takes high-quality three-dimensional images, whilst offering the proprietary Planmeca Ultra Low Dose™ imaging protocol. This enables 3D imaging with an even lower patient radiation dose than standard 2D panoramic imaging.

The pioneering imaging protocol is based on intelligent 3D algorithms that lower effective patient doses significantly without a statistical reduction in image quality – helping clinicians everywhere adhere to the ALARA principle (As Low As Reasonably Achievable).

The unit covers the entire dentition – making it an excellent option for full arch dental 3D imaging needs.

Depending on your requirements, the area of the scan can be limited to 50x50mm for local planning such as a single implant placement, endodontic investigation or pre-surgical assessment, an 80x 50mm scan can be taken for a full arch or an 80x80mm scan for both maxillary and mandibular arches.

The endodontic mode offers an extremely high resolution with a voxel size of 75 μm. Optimal for capturing even the smallest details, the mode enables precise diagnostics and treatment planning.

Planmeca ProMax 3D Classic volume sizes:

  • 80 x 80 mm
  • 80 x 50 mm
  • 50 x 80 mm
  • 50 x 50 mm
  • Stitched volume 140 x 105 x 80 mm

We can send back scans to referring dentists either by a password protected memory stick or electronically through a secure cloud hosting service.

Please note that Queensway Dental does not offer a CBCT reporting service.

The fee for an unreported CBCT scan is £175.

Legal requirements

The Health Protection Agency require a service level agreement to be in place between the CBCT practice and referring practice. Before we can accept referrals, a service level agreement will be required outlining the training of the referring practitioner and to ensure requests are justified. Justification referral criteria can be seen in chapter 4 of the SEDENTEXCT evidence-based guidelines for Cone Beam CT for dental and maxillofacial radiology.

The prescribing dentist is required by The Health Protection Agency to have undertaken 'Core Training in CBCT' as outlined in the HPA-CRCE-010 report.

Want to know more about our referral services?

You can request a Queensway Dental referral pack which contains information on all of our private and NHS referral services, a Queensway Dental Laboratory brochure and details of any upcoming courses and study clubs.

Request Referral Pack

Request a referral pack


Crown Buildings, Queensway, Billingham, Teesside TS23 2NU

Directions and opening times


293 Yarm Road, Darlington, DL1 1BA


Old Sorting Office, Durham Rd, Ferryhill DL17 8LG