Patient testimonials

At Queensway Dental, we make every effort to ensure we continually provide the best treatment experience for our patients. As part of this commitment, we ask patients for feedback on their time with us. Here’s what some of them have had to say.


I needed a loose crown to be replaced and because of the empathy, professionalism and care shown to my wife by Dr Ian Lane, I decided to go ahead with treatment myself at Queensway.

My wife has always been very nervous and distrusting of dentist, but she was happy to be seen by Dr lane and has continued with regular dental health checks which has improved her oral health.

After also having bad experiences with dentists, Tom, 60, built a good rapport with Dr lane after attending his wife’s appointments. He decided to go ahead with a dental implant to replace his broken crown and several veneers and fillings. He also had two hygienist appointments with Gemma Llewellyn.

Tom added: I now feel fantastic about my smile. I just need to learn how to smile better now instead of just grinning – it’s a habit I got into as I was always very conscious about showing my bad teeth to anyone.

The service I received at Queensway was very professional, caring, sensitive and everything very well explained. I have already recommended the practice to a friend.
Thank you so much will and Lisa for looking after me I’m not the easiest of patients because I’m a bit nervous, but coming to Queensway and having implant treatment with you was the best thing I ever did, my previous dentist was lovely but I’m glad he retired otherwise I would never have come here.



I am quite a heavy smoker and my teeth had become very badly stained, however in the past I had had some bad experiences with dentists and if I’m honest, I was terrified of them – as a result, I had not been to a dentist for four years since I moved back up north from London, it was only when I broke a front tooth in an accident that I thought I have no choice!

I heard about Queensway from a close friend who told the practice is renowned on its ability to put terrified patients at ease so I checked the website. Queensway is also close to my home in Norton and has a very good reputation (I didn't want to have to travel to my trusted dentist in south London).

My first appointment was with Dr Paul Howlett to fix my tooth, I was filled with trepidation not knowing what to expect - to be honest I was terrified! Paul was brilliant he immediately put me at ease, the procedure took no more than half an hour and was painless. I was impressed! He then provided me with a treatment plan and recommended that I see Gemma the dental hygienist. I was so impressed with the service that as I left, I headed to the reception and made my first appointment with Gemma for the following week.

Joe’s dental hygienist treatment included stain removal and scaling over four visits. He then had a second course of treatment for root surface debridement and further stain removal.

Gemma was superb - she understood that I had an innate fear of needles and knew when it was time to stop. I cannot recommend her highly enough. Since the first consultation I have seen Gemma at least seven times and she always puts me at ease taking into account when to pause and let me take a break, she is brilliant!

I am now 100% more confident with my smile and look forward to the three-monthly check with Gemma – I’ve never felt that comfortable in the dental chair before!

The service that I receive from Queensway is fantastic; I was never put on hold, reception are brilliant; admin staff are efficient and know who and when to call. The option for a monthly repayment plan is fair and efficient - I cannot recommend the team highly enough!

I have already recommended Queensway’s superb service to several friends and will continue to do so.
I went to Queensway with the idea that a front protruding tooth would maybe need a brace to rectify it. This wasn’t the case as after a consultation it became quite clear the problem tooth wasn’t the front protruding one but in fact the one next to it which had worn down - this was caused through my bite over time.

I wanted my front teeth to look nice for my daughters up and coming wedding and to be able to smile in the photographs. The advice was to firstly work with the hygienist and then to have temporary work on the front tooth as a short term solution with the idea I would benefit from a brace in the near future.

I trusted the recommendations made by the dentist and embarked on my treatment - I had no idea how this would work but just put my faith in the professionals and I knew Dr Ian Lane was an expert in his field as a friend of mine had work done previously with amazing results.

Less than five months down the line the work has been completed and I cannot believe that such a simple procedure has created such an amazing result to my front teeth, they look perfect. I am dumbfounded to be honest and so happy with the result. Dr Lane worked wonders - his expertise is exemplary, I cannot thank him enough.

I would highly recommend Queensway Dental. They show such professionalism, from the doctors and the whole team; a truly wonderful, successful outcome. Once again, thank you all at Queensway Dental - outstanding!


Janice, 61


I know someone who had treatment at Queensway Dental so I decided to book an appointment on their recommendation. My two middle bottom teeth were moving, causing a gap and overlapping the teeth next to them. They were also discoloured. The movement of my teeth had made them feel loose. It gave me a fear that one day they would fall out while I was eating, so I was keen to go ahead with the treatment plan I was given. It included a deep cleanse of my gums, one extraction, two root fillings, one crown and a bridge with two new teeth. My smile now is wonderful – there were no after effects, I wish I had had it done a long time ago. The whole team were very nice and all were approachable and the service has been excellent. I would definitely recommend Queensway. I was very nervous at the treatment I needed and was able to undergo sedation. I was put at ease and my fears were addressed.
I have recently attended the clinic for two appointments, one to have two crowns removed and one to have replacement crowns fitted. The dentist who treated me on both occasions was Dr Paul Averley. It cannot be overstated how exceptional the treatment I received was on both occasions. Quite simply Dr Averley is the best dentist I’ve ever seen in my life. I experienced no anxiety, pain or discomfort in any of the procedures and considering I am a very nervous patient with extremely sensitive teeth, this is some achievement on Dr Averley’s part. The new crowns I have are excellent and are a considerable improvement on my previous crowns. Even on close inspection you would never know that they are crowns, the quality of work and materials used are exceptional; they look and feel like real teeth. I can bite and chew properly now and can smile with confidence since the final procedure. The procedure has had a massive positive impact on my life. All credit must go to Dr Averley and the team for the work. Many thanks and if I ever need any more work doing I would not hesitate to return to the clinic or recommend the clinic to friends and family. Keep up the good work…





Just wanted to say I took the boys for their first check up at Queensway last week and we saw Dental Therapist Aimee.

She was fab! My boys were well and truly checked over and for the first time EVER Ben had his teeth professionally cleaned and both had Fluoride applied.

We had never had that before and even the boys commented how it was a different service entirely. Harry even said he loved going to the new dentist and his teeth felt clean.
I attended Queensway for the first time this year and the standard of work and sophistication was superb. Having my crowns replaced after many years was a nervous and apprehensive time for me. However the quality of your work soon eased these feelings for me. I became comfortable very quickly as I knew I was in safe hands.

I would like to say a huge thank you for what you have done for me. You have boosted my confidence and I am always being complimented by others: they think my new crowns look out of this world. Last year you gave me two fantastic gifts: a new smile and a brighter future.



The Wilsons


Dear Dr Lane,

I’m writing to offer our huge gratitude to yourself and the team, with regards to your recent treatment of our daughter, Ellie, who was experiencing a great deal of pain due to an abscess in her mouth.

We would normally have visited our local dentist, however, we were informed by the dentist that Ellie would simply have been referred to hospital to be placed under general anaesthetic to have the problem tooth removed, action which I thought particularly dramatic and potentially traumatising for Ellie. I therefore researched alternative treatment methods via the internet, which is where we came across the Queensway dental practice, as it was very clear from recent testimonials that you have pioneered a safe and significantly less traumatic conscious sedation technique.

I can honestly say that what would normally have been an extremely difficult process, was made simple, comfortable and Ellie was given the utmost care and consideration at all times. The process took no longer than 10 minutes, significantly less than general anaesthetic alternative and Ellie was back to her energetic self within a couple of hours.

I therefore, highly recommend Queensway Dental Practice and once again thank Dr Lane and his team for their care and support.

Kind Regards,
The Wilsons
Faced with a necessary front tooth removal there were various options to fill the gap. I tried a denture and was offered the alternative of a “bridge” or an implant. I opted for the implant and am delighted with the result. It looks like a natural tooth and feels like one in the mouth. It was well worth it and I would strongly recommend others to consider this alternative.





I had been thinking about implants for quite a number of years. I kept putting it off because I knew that it would be expensive. However, another extraction galvanised me into action and my dentist referred me to the Queensway Dental Clinic.

This was a very happy experience. I was seen by Dr Ian Lane, one of the partners and he examined me and explained in detail what would be involved. I decided to go for guided surgery of four implants. The main factors were Dr Lane’s enthusiasm for this particular method and the fact that there was a real possibility of having the gaps filled immediately during surgery with temporary bridges.

There were quite a number of visits for Ian to do all the preparations needed before surgery, none of which involved any pain for me. Surgery day arrived and I was given sedation which kept me conscious but pain free, it really was a very successful method. The wonderful thing was that the most noticeable gap was filled with temporary teeth so I could smile while waiting for the permanent ones!

I now have the permanent bridges and I am very pleased. I can smile, eat and talk with confidence and without embarrassment. Thinking over the whole process I understand now why it is expensive. The amount of work, skill and care that is required by the surgeon and his team is considerable and impressive.
From being a teenager I had longed for straight teeth; my own teeth were uneven and my mouth overcrowded. When cosmetic dentistry became affordable I started to seriously consider looking further into this treatment but I was very apprehensive and nervous about what to expect. I had been a patient at Queensway for a number of years so I decided to discuss cosmetic dentistry and my concerns with my dentist Dr Paul Averley. Paul sat down and talked to me: he removed my concerns and then went on to discuss a variety of treatment plans available to me. I was also given the opportunity to discuss my treatment with an orthodontist. All the information given to me was clear, concise and without obligation, allowing me to relax and make a decision on the correct treatment for myself and my budget.

My treatment is now complete and I cannot believe the transformation when looking at photographs of my teeth before treatment and after. I have so much more self-confidence and I am very pleased with my new smile. I would recommend Queensway to anyone considering cosmetic dental treatment: the atmosphere is relaxed and all the staff very friendly and approachable.





I was referred to Queensway by my previous dentist as I needed urgent treatment. I needed a repair following a failed and extremely traumatic extraction at my previous dentist and also a root canal filling.

I was most impressed with the professionalism and manner of Mr Averley and with the superb facilities at your practice. Mr Averley was sympathetic and enormously reassuring - I felt totally confident that he would be able to resolve my problems painlessly.

Mr Averley successfully performed a root canal filling on a prominent tooth which I had been warned that I might well lose and had suggested a potential implant at the site of the extraction. Before I met Mr Averley I was very depressed about my dental situation - I would now never allow anyone else to touch my teeth. I would have been unable to face further treatment without Conscious Sedation which I feel very strongly should be available to everyone in my situation.

The service I have received has been simply excellent - 21st Century dentistry. I have told everyone I know (even taxi drivers) about your practice. I could not recommend you more highly - I consider myself very fortunate to have been referred to you.
I have always been concerned about my teeth as I have got older. A child of the fifties I had a lot of heavy metal fillings which often sparkled on photographs, a root canal had discoloured a front tooth and a missing tooth made me self-conscious. My children have lovely white teeth and my initial thought was to have mine whitened. My husband had been referred to the clinic and it was his suggestion to go for an assessment. My Queensway dentist was very thorough in his assessment and basically broke it down into 3 sections, whitening, work on the front teeth which was to sort out the fillings and then the back teeth, which were breaking down, including a bridge to replace my missing tooth. When my dentist told me the total treatment would give me a better smile and teeth that would last it was a 'no brainer' I went ahead with the transformation.

Firstly, for a month, my teeth were whitened at home. The next step was to deal with the front fillings, prep on the back teeth and to have a tooth removed. I had to have sedation because I did not want to be aware of the work going on. As a child I always had gas for tooth removal so sedation was a new experience. It was the most pleasant experience as I was totally oblivious to the work that was carried out. When I was at home I just rested for the rest of the day, no side effects at all. The final stage was the fitting of my bridge and the ceramic crowns over the back teeth. Once again I was sedated and was totally unaware of what was happening. When I was shown the results of my dentist's hard work I was thrilled, I had the best smile, lovely teeth which look natural and not too white. I now laugh with confidence and take good care of them too. I would definitely recommend the clinic and have done to my friends because I felt no pain or discomfort throughout the treatment. All staff are pleasant and helpful. My Queensway dentist particularly has done exactly what he said would be done and I am very happy with the whole process.





My dental history is not positive although I tried to care for my teeth using almost every dental product available from chemists. Nevertheless in my early ’50s I found my teeth beginning to loosen. I summoned the courage to visit a dentist only to be told they would pull out all my teeth – I never returned. Throughout my life I avoided going to a dentist whenever possible and the previous experiences of dental treatment I had could be summed up in three words, fear, pain and misery. Seven years passed and I was at the point where I had lost a number of teeth. After several months of research I made an appointment with Ian Lane at Queensway Clinic. From the moment the consultation began he really listened, treated me as an individual, gave me options and instilled in me a feeling of confidence in him. I have now had several appointments with him and the treatment I have received is superb.

I now attend appointments feeling relaxed and confident. In fact my experiences at Queensway can be summed up as reassuring, pain-free, and optimistic. As a result of the treatment, the way I look has changed dramatically. I have absolutely beautiful teeth and it is a joy to smile, laugh, talk and eat without embarrassment. Most of all I deeply value his approach and the way this has helped me overcome my fear of dental treatment. I would strongly encourage anyone with negative experiences and a fear of dentists to make an appointment; I only wish I had discovered Ian years ago.
I was referred to Queensway Dental Clinic by my own dentist who advised they were the best in the area for the problems I was experiencing. My smile was fine but my lower teeth were very slack and the only solution was to have them removed, which would greatly affect my smile.

I met my Queensway dentist for my first consultation and immediately liked his professionalism and the alternative types of treatment he advised that I could have to resolve my problem. He was very knowledgeable and supportive. He gave me information to take away and I was able to take time to digest all the treatments that were available to me.

All of the staff - everyone who was involved with my treatment - could not have been more supportive. They gave me the advice and help I needed to rebuild my confidence.

I had 6 dental implants, which supported a bridge of replacement teeth, following the removal of my lower teeth. I love my smile. I didn't want dentures that came out at night, the thought of that terrified me. I thought my whole mouth area would become sunken and I would be very self-conscious if that happened. So now after my treatment I delight in smiling and showing my teeth off.

The service was amazing - everyone cares about you and is willing to go that extra mile to make you feel welcome. I would certainly recommend Queensway Dental Practice to friends, family and work colleagues. The dentists know exactly what they are doing; they are so professional but also very friendly. That helps you put your trust in them. You just know the whole team is going to do the very best they can, to get the best results they can, so that you as the patient is going to be very happy with the result.





I was referred to Queensway for sedation as I needed root canal treatment and a replacement crown. I had struggled to manage treatment with numbing injections and several bad experiences had left me with no confidence in the dentist and completely terrified of treatment. I saw Mr Averley at the clinic who was lovely, really nice. Everyone at the clinic was; from stepping through the door it was a completely different experience.

I now see Dr Ian Lane at the clinic, and my experience has been nothing but fantastic. I think my fear was more a fear of the unknown, but Ian always explains to me exactly what is going to happen.

I have attended my last few appointments by myself and am really proud to say that I even had my last treatment without sedation! I have now joined Queensway as a regular patient of Dr Ian Lane, along with my daughter, who is 4.
I came to Queensway with wobbly teeth. I had been to Queensway previously to have teeth removed and it was when I was in the waiting room I had noticed that they offered dental implants at the clinic. Because I was struggling with my wobbly bottom denture (it was horrendous; it would move a lot so I couldn’t eat very well and started to become very conscious of it) I decided to come back and see what else I could do. I was always anxious about visiting the dentist but after having teeth removed with sedation I thought that implants with sedation would be something I could manage.

During my consultation my dentist was brilliant, he really made me feel at ease. He talked me through all of the options and then I was able to have a ‘cooling off’ period to think about what I wanted to do.

I went ahead with mini implants, and was so pleased with how it was all done quickly. I used my own denture but around Christmas time I will be having a new denture made. It’s been great because I feel myself again, and I can eat again too. I would always choose cake or soup if I was out with my friends because I knew I could manage to eat that with my denture, but there’s only so much cake or soup you can eat, so now I feel like I am back to normal, it's brilliant.

I would definitely recommend Queensway!




County Durham

My lower teeth were in a dreadful state. I had several teeth missing at the back, and the remaining teeth I had at the front were very uneven and in poor shape.

I felt like Paul was telling me the truth, and I trusted him completely which was a huge factor in why I chose to go ahead with my treatment at Queensway.

I had lived without teeth at the back of my mouth for donkey’s years so the difference was amazing! I had initially been nervous about my treatment but I am now considering a fixed implant solution for my upper teeth too. I would only ever return to Paul and Rob for treatment and highly recommend them both, not only for their skill and expertise but because I trusted them. Everyone at Queensway was great, I keep asking myself ‘Why didn’t I do this sooner?'

I live around 30 minutes from the clinic but am more than happy to travel to visit Queensway as the service and treatment I have received there are excellent.
In the past few years I have had crowns fitted to my teeth which proved unsuccessful. I was advised to consult Ian Lane at Queensway Dental Clinic. Several options were offered to me and explained thoroughly. I also received a written treatment plan. I eventually decided on implants. Each procedure was carefully explained to me and I am extremely pleased with the results . I can now eat with confidence and comfort. The attitude of all the staff was exemplary and I have no hesitation in recommending Queensway Dental Clinic.

Mr McLean




Just a short note to tell you how delighted I am with the care I have received at the Queensway Surgery by yourself, the dental nurses and receptionists. Everybody is so pleasant and understanding (very important to someone like me who gets anxious about dental treatment). After consultation you advised lava crowns and valplast dentures; the lava crowns look beautiful and natural complemented by the flexible valplast dentures. These also feel natural in the mouth and also no plastic over the roof of the mouth feels great. It’s nice to be able to smile again!
After losing my two front teeth to infection I was devastated with the outcome and felt both unhappy and self-conscious wearing a denture. My husband and I spent time researching online before booking an appointment at Queensway Dental Clinic with Dr Paul Averley. I had visited another dental practice as well as Queensway Dental Clinic before I made my decision to go ahead with treatment. I chose Queensway Dental Clinic not only because I was extremely happy with my proposed treatment plan, but also because of Dr Averley. He was confident in what he would be able to achieve and made me feel completely at ease, which was important to me as a nervous patient. Both his personality and professionalism really came across when speaking to him, and my husband and I found this reassuring.

During treatment I felt safe in the hands of Dr Averley and his nurse, Jade. He always took the time to explain each stage of the treatment to me, and I felt at ease knowing what to expect throughout. I am over the moon with the results of my treatment. Dr Averley told me he would be able to give me my smile back and he kept his promise and did just that. I can’t stop looking in the mirror. My husband is even jealous of my smile!





I had not been happy with my teeth for many years but never felt confident enough to do anything about it. My neighbour told me about the dentist she had been to see and how pleased she was: that was Queensway Dental Clinic. I decided it was time for me to do something about my teeth so I made my appointment with Ian Lane for an assessment. Ian suggested a brace. That was what I didn’t want. I wanted a quick fix. He then suggested I go and meet Guy Deeming, the orthodontist. I thought this is not for me but after a chat with Guy I knew it was right for me after all.

I have now worn my brace for one year and cannot believe the change in my teeth. They just keep getting better. It has been one of the best decisions I have ever made. I cannot wait to see the final result when my brace comes off. I am really pleased I met Ian and Guy that day and a big thank you to them both.
I had been having trouble with my bottom teeth for some time - infections, looseness of the teeth and toothache. I found dentures a problem. They rarely stayed in place and limited the choice of food I could eat in public. I heard about implant. A friend had had his teeth replaced with implants and he said how good they were.

I decided to have this remedy. I had all my remaining bottom teeth removed and began the process of having a complete bottom bridge. During the intermediate stages I was provided with temporary dentures (which were in fact very good). At the end of the process I was provided with a complete bottom bridge of implants.

I have found them to be excellent. I decided to have them so I can remove them for cleaning. This is very easy and when they are in place they are stable and comfortable. I am not aware that I have implants while in use. They just feel like normal teeth without the discomfort I had formerly. I can eat whatever I wish and they stay in place. I am very pleased with them, and would recommend the treatment to anyone who is having the same problems as I was.

I have nothing but praise for the dentist and his staff who made this possible.





After I'd gone to a couple of dentists in London and not being absolutely satisfied with the outcome, a friend recommended Queensway to me, and travelling to Billingham from the south was worth every trip. The treatment I received was beyond all my expectations. The dentures are spot on for comfort and the teeth are exactly the right shape and colour. Nobody would ever suspect they weren't my own.
I had been wearing dentures for about two years. The lower denture would work loose sometimes, despite the use of various adhesives etc. This could sometimes happen at the most inappropriate times. At one of my check-ups Paul Averley mentioned implants to me. Initially I was put off by the cost and surgery. After some consideration I returned to the practice, mini implants were discussed and I decided to go ahead with the treatment. Four mini implants were placed and within a week of placement I knew I had made the right decision. I now feel more confident when talking and look forward to meals out in restaurants. There is very little I can’t eat… the dentures stay very secure.





My initial concerns were with the missing teeth I had as they affected my smile. My own dentist referred me to Queensway Dental Clinic for implant work to be done as it was something which he did not do.

After the initial consultation I was very satisfied with what I had seen and heard and the advice I had been given, so I had no concerns about going ahead with treatment.

My dentist and all of the supporting staff were very pleasant, welcoming, efficient and professional at all times. Following my implant treatment my smile has greatly improved. In light of my own experience I would have no hesitation in recommending Queensway to my friends or family – an all-round professional and excellent service at all stages.
After noticing my tooth had turned grey and the nerve had died, I was extremely worried and disappointed. After I discussed the problem with Dr Ian lane I realised that I needed a root canal treatment which was pain free thanks to the team at Queensway. Following the root canal treatment I had internal tooth bleaching to correct the colour of the front tooth. The treatment was simple and effective and now my tooth is perfect. I would recommend this simple treatment to anyone. Thank you.





Hi Paul – I would just like to thank you for the way in which you treated me recently in regards to my dental care. I am more than likely the worst patient possible due to the dental phobia that I have but you were very understanding and caring in this regard. The pleasure I have now on a daily basis in having a nice smile is due to your dentistry skill and also to your knowledge and understanding of my thoughts and fears. Now I feel confident to visit the dentist on an ongoing basis and keep that smile intact. Again many thanks.
I attended Queensway Dental Clinic to discuss the implant replacement for my failing upper front tooth. Following a thorough assessment with Mr Lane, I received a written treatment plan explaining the options for my implant care and the alternatives to replace my broken upper front tooth. Ian explained that the gum was thin in this area due to the infection and a small bone graft may be required to improve the gum width and implant support. The surgery was carried out a couple of weeks later and there was no pain during the procedure. The area was uncomfortable for 3 – 4 days and the gum was a little bit swollen. A temporary crown was placed after a couple of months to allow the gum to heal in a natural way and the final all-ceramic crown was placed 7 months after the implant surgery. I also opted for some tooth whitening to brighten my smile and give a natural cosmetic improvement.

Dr M




I have recently attended the clinic for two appointments; one to have two crowns removed and one to have replacement crowns fitted.

The dentist who treated me on both occasions was Dr Paul Averely. It cannot be understated how exceptional the treatment I received was on both occasions. Quite simply Dr Averley is the best dentist I’ve ever seen in my life. I experienced no anxiety, pain or discomfort in any of the procedures and considering I am a very nervous patient with extremely sensitive teeth, this is some achievement on Dr Averley’s part.

The new crowns I have are excellent and are a considerable improvement on my previous crowns. Even on close inspection you would never know that they are crowns, the quality of work and materials used are exceptional; they look and feel like real teeth.

I can bite and chew properly now and can smile with confidence since the final procedure. The procedure has had a massive positive impact on my life.

All credit must go to Dr Averley and the team for the work. Many thanks and if I ever need any more work doing I would not hesitate to return to the clinic or recommend the clinic to friends and family. Keep up the good work…..
I’m absolutely over the moon with the results of my treatment. It’s given me a whole new confidence. I would avoid going out before my treatment as I was so conscious of my denture, but not anymore. I can honestly say that the treatment has changed my life. Reading other people's stories and testimonials really helped me to make a decision about my treatment, which is why I wanted to share mine.




Barnard Castle

Thank you for all your efforts in making my treatment as easy and painless as possible. Nice to visit a clean, efficient, thorough & friendly organisation in today’s system.
I suffered from my lower dentures constantly coming loose, stopping me from eating what I wanted and falling out at extremely embarrassing times. I eventually made the decision to get the mini dental implants and since the treatment my life has completely changed, as I have more confidence and never need to worry about my teeth anymore. It was worth every penny and I’d recommend the procedure to anyone. I’m actually going back in March to get my upper implants fitted.





Having dental implants is sometimes illustrated as a scary procedure, but in my experience Dr Averley and his team made me feel at ease throughout the treatment. I am now much more confident about showing my teeth, especially when I smile or laugh, and most certainly would recommend this treatment to others.
I recently had dental implants fitted by Paul Averley; having always had a fear of the dentist this was something I was unsure of and dreading. In the event it was a much easier process than I anticipated – the care before, during and after treatment was exceptional, from a detailed initial meeting where a plan was drawn up and the process carefully explained through to aftercare which has been readily available. The treatment itself was handled with sensitivity and sedation was available which made the treatment pass quickly without distress. Having the implants has made a major difference to me in that it has boosted my self-esteem and I would recommend this process to anyone considering this treatment.





I had an abscess on my tooth which I had been told would mean my tooth would have to be removed. I was scared to lose a tooth, so I went away and did my research. I decided that if my only option would be to remove the tooth then I wanted to have a dental implant to replace the gap, which was when my dentist referred me to Queensway.

After visiting Queensway I was given treatment options which meant I didn’t have to have that tooth removed, and I was able to have root canal treatment and a replacement crown.

I wanted to be able to use my teeth and keep them for as long as I could, so I decided to replace some of my other crowns too. The benefit was of course that my teeth also looked much nicer.

Improving my smile has given me much more confidence. I’m very happy with the treatment I have had. My teeth are important to me and I wanted to keep them, therefore I am fortunate that I have been able to afford to do this. I would much rather have had this treatment than, say, bought a new car.

The service has been brilliant. Everything was explained to me and I would recommend Queensway."
Grateful thanks to Dr Olbrich and staff for making my ‘ordeal’ recently so much less stressful than expected. I am looking forward to showing my ‘smile’ again after a 30-year phobia of dentists.





I had standard dentures for many years which were very uncomfortable through wear and tear. They often slipped causing embarrassment. Eating was at times difficult particularly if food particles got lodged under the palate. Crusty bread and nutty things caused significant problems and I usually avoided them. After losing my teeth due to gum disease it was clear that I was unable to retain a lower denture so I made the decision to have a denture with two implants. The benefit from this type of denture is significantly better as I am confident when eating in a restaurant enjoying steak which I could not eat previously and I have not to worry about dentures moving when talking. It’s like having permanent teeth and it has changed my life positively.
I made an appointment at Queensway Dental Clinic after it had been recommended to me by a friend. I was looking to have my bridge, which had cracked, replaced. I felt I had explored all the options available to me on the NHS and was looking for something else.

Both Dr Averley and his nurse were very professional, and I was happy with the recommendations he made for my treatment. Mr Averley suggested a treatment plan to me which involved replacing the bridge and giving me back teeth to bite on which I went ahead with.

Everyone has remarked on the difference my dental treatment has made. The service I received at Queensway was very professional and all my appointments were made very quickly. The friend who initially recommended me is also returning to Queensway for treatment.



Fiona, 44


I had been suffering from pain in my teeth and needed to visit a dentist. My husband had been to Queensway Dental Clinic before so recommended that I go. I trusted his recommendation so I knew I was happy with go ahead with my treatment to have a crown, filling and build ups on one tooth.

I’m really happy I decided to go to Queensway. As a new patient the service has been fantastic. Everyone has been really friendly and helpful and really made me feel at ease. My Queensway dentist totally restored my faith and trust in dentists.


Invisalign treatment

12 months treatment time