Michelle was recommended to visit Queensway Dental Clinic by a friend. She had concerns about her teeth and smile and was particularly unhappy with cosmetic dental treatment completed some time ago.
“I was so fed up with my teeth and smile and the problems I was experiencing. I couldn’t keep wasting time and money trying to fix it, so coming to Queensway was my last option.”
Anxious about visiting the dentist Michelle brought her partner Michael along to her initial consultation with Dr Ian Lane for support.
Michelle said that “Ian listened and took me seriously. I was so overwhelmed during the consultation I was brought to tears! My main aim was to replace the four veneers fitted to my front teeth. The veneers had become discoloured and I had also suffered some infection to the roots. However, Ian looked at the bigger picture and the long-term effects of the treatment. He brought things to my attention I had never even been made aware of before, which is why I chose to go ahead with my treatment at Queensway.”
Dr Lane’s first aim was to correct Michelle’s bite and the spacing of the lower teeth. This would help ensure that when the replacement veneers were fitted the risks of their being damaged or lost was reduced. Michelle’s previous veneers had been adjusted to an uneven shape to fit around her lower teeth. This meant a referral to Specialist Orthodontist Dr Guy Deeming at Queensway Orthodontics.
“Guy was great! I felt really comfortable about my orthodontic treatment and was confident with what could be achieved. Having braces fitted also improved the way I cared for my teeth and as they weren’t very noticeable having them wasn’t an issue.”
Michelle wore a fixed brace to straighten her lower teeth, close the spacing and correct the bite. This allowed Dr Lane to complete Michelle’s treatment by placing new veneers, and replacing her silver fillings with better looking white composites and ceramic onlays. The finishing touch was having simple ‘stick-on’ bridges fitted to replace two missing lower teeth all manufactured on-site at Queensway Dental Laboratory.
“I couldn’t be happier with my smile. Before treatment I would always look away or do something to mask my mouth but now I can smile confidently and not feel conscious of my teeth.”
“The service I received at Queensway Dental Clinic and Queensway Orthodontics was fantastic. I don’t mind going to the dentist now as I know I’m going to be looked after. The staff are all great, and it’s been a huge advantage having access to such a range of skills and expertise in one place. There would be occasions when I would have an appointment with Guy and he would be able to call Ian in to discuss my progress or vice versa. It was really reassuring to have both dentists in one clinic.”
Michelle now sees Dr Lane as her regular dentist and visits Dr Deeming to have her retainers checked (essential after any orthodontic treatment). Her partner Michael is now also a patient at Queensway Dental Clinic. Michael, who sees dentist Dr Will Carter, said: “It’s a completely different experience at Queensway Dental Clinic. The service is great and staff members are more like friends.”