At Queensway Dental, we make every effort to ensure we continually provide the best treatment experience for our patients. As part of this commitment, we ask patients for feedback on their time with us. Here’s what some of them have had to say;
My previous implants weren’t straight or in the original position. I decided to do some research of local dentists online - Queensway stood out a mile in front of other practices.
Ian talked me through a plan to replace lost teeth and I had every confidence in him. He fitted me with two news implants and did a fantastic job of straightening them. I couldn’t believe the results - I was overjoyed.
I was very self-conscious previously but now I'm not afraid to smile.
Eating is now so much easier too. I couldn’t believe the difference after a few sessions with Ian. I now feel fantastic about my smile and the service I received at Queensway was first class. Money well spent I say - I would definitely recommend Queensway Dental.
Barbara, 71, Yarm
At my first appointment, Dr Will Carter explained everything to me and I felt totally relaxed and could not wait to get started. I went on to I have seven implants in total and the procedure took about four hours.
I’m now a Queensway patient and have regular check-ups to ensure my oral health is kept in top condition.
I would previously cover my mouth when smiling but now I feel absolutely fantastic and it has restored my confidence in smiling naturally again.
The service from the beginning to the present time has been brilliant. The staff have been really friendly and have explained everything clearly what was to be done. Going by my own experience I would definitely recommend Queensway.
Christa, 63, Seaham
I was missing a tooth at the front and decided it was time to get something done to fix my smile.
I decided to go ahead with treatment because I thought Paul Averley came up with a fantastic treatment plan to solve the problems that I had with my teeth.
My treatment included having 10 teeth fitted at the top– 4 crowns and two bridges (3 teeth each). It took in total about 6-8 weeks from the first initial consultation to the job being done.
I haven’t got words to describe the service – I think it was amazing – absolutely excellent. Every aspect from going into the clinic to meeting Paul, all the staff, treatment was fantastic.
The difference the treatment has made is unbelievable to the way my teeth were before.
Without a doubt I would recommend Queensway. In fact I already have done to one or two friends.
George, 75, Seaham
At 8 years old I suffered major dental trauma due to a fall leaving my teeth severely damaged. This left me petrified of dentists. Back then there was no such thing as implants so I had just come to accept that my smile would never be the same again.
I heard about Queensway through my own dentist. At a routine check-up I mentioned to him I’d love implants and on his recommendation of Queensway Dental, I decided to take the plunge and make an appointment.
On first meeting Ian Lane at the free consultation, I was made to feel completely relaxed and reassured, I knew instantly I was in safe hands and decided to go ahead with treatment. At Queensway my treatment involved having 5 implants fitted; 2 at the front and 3 at the back. The dental surgery was carried out under conscious sedation and afterwards I was surprised not to feel any pain at all. All-in-all, my treatment took about a year to complete and included a bone graft.
I cannot believe how much it has improved my smile and confidence – the treatment has been life changing. I haven’t told friends and family about my treatment but they know something is different as I can’t stop smiling! The service at Queensway was excellent from start to finish, Ian Lane was absolutely excellent and I would have no hesitations in recommending Queensway to others.
Phyl, 69, Norton
I first became aware of Queensway Dental because my husband had been referred by his own dentist for treatment and was very impressed with the level of care and support he received.
I had concerns with my teeth for a long time and this recommendation gave me the confidence to pluck up the courage and find out what I could do about the bits I hated about my smile the most – the gaps and how uneven and worn my teeth looked.
When I first met Dr Paul Averley and his team I was very nervous, I would say I hated the dentist due to past bad experiences. Immediately, even on first impressions I knew this was going to be a different experience and I felt welcome and at ease – something I can’t say I had before when visiting the dentist. In my free consultation, Paul explained what he could achieve and how the work would be done, I went away feeling reassured and rather than petrified, excited to go ahead with the treatment.
The biggest difference for me from my previous dental experiences was the trust that I felt with Paul. He answered all of my questions and at no time did he make me feel silly for being so afraid, in other words he didn’t dismiss my fears or give any false promises.
If you had told me a year ago that I would have sat for hours in the dental chair I would have laughed and said impossible! However, with the help of a very reassuring dentist and conscious sedation, I felt so relaxed throughout; I actually couldn’t believe that treatment this complex could have gone so easily.
All in all, my treatment plan included ten crowns on the top and two bridges on the bottom and it completely transformed my smile.
I was amazed at the result, I was afraid I might have a fake Hollywood smile and that others would notice immediately that I had work done, this wasn’t the case the result was so natural and reminded me of the teeth I had as a young girl.