Dental Laboratory

Edward Atkinson

Edward Atkinson

Trainee Technician

Billingham practice
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Dean Brew

Dean Brew

Dental Technician
GDC Number: 257397

Billingham practice

LBIDST, FdSc Dental Technology

Whilst working for dental laboratory, Woodfords in 2009, Dean met Queensway Dental Laboratory managing director, Richard Elliott. He decided to go to university to study Dental Technology in 2011 and then joined the Queensway team in 2012.

What do you enjoy most about working for Queensway?

The opportunity to go on courses and learn.

Where would a patient usually find you in the practice?

At the bench in the lab.

What is the most rewarding part of your job?

Seeing post-op photos of new smiles we have created.

What do you enjoy doing out of work?

Going to the beach/park with my son.

What makes you smile?

Seeing my son happy and being outside in the sun.

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Alex Cheung

Alex Cheung

Cadcam Dental Technician
GDC Number: 269202

Billingham practice

BSc(hons) in Dental Technology

Alex completed A Levels in Chemistry, Physics and Design and Technology before joining Queensway Dental Laboratory in his first ever full time job in 2016.

What do you enjoy most about working for Queensway?

The working environment and the people I work with.

Where would a patient usually find you in the practice?

Tucked away in the dental lab.

What is the most rewarding part of your job?

Knowing that our work makes a difference to patients.

What do you enjoy doing out of work?

Going to the gym and walking the dog.

What makes you smile?

Food!

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Jeremy Cheung

Jeremy Cheung

Dental Technician
GDC Number: 255897

Billingham practice

BSc (Hons) Dental Technology, LBIDST

Jeremy studied Dental Technology for three years at Manchester Metropolitan University before joining the Queensway team in 2014. As a ceramist, he has a specialist interest in crowns and bridges as well as photography in his spare time.

What do you enjoy most about working for Queensway?

The team I work with – I couldn’t ask for a better, more supportive team.

Where would a patient usually find you in the practice?

At the bench or in the lab’s clinical surgery.

What is the most rewarding part of your job?

Making the patient smile.

What do you enjoy doing out of work?

Socialising, trips and fitness.

What makes you smile?

Seeing my friends and family happy, seeing and trying new things, seeing a patient happy as a result of the team’s hard work, and food!

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Danielle Cottrell

Danielle Cottrell

Dental Laboratory Administrator

Billingham practice

NVQ L3 Business Administration, NVQ L3 Customer Services

Danielle joined Queensway in 2014 in her first role in the dental industry having previously worked for Stockton Council. She has also completed a NVQ 2 and 3 in Business Administration and Level 3 in Customer Services.

What do you enjoy most about working for Queensway?

The team, the rewards/appreciation shown to staff and I enjoy working for such a well-known and high achieving lab.

Where would a patient usually find you in the practice?

The admin office in the lab.

What is the most rewarding part of your job?

Having a clear desk, haha! Liaising with internal and external practices and laboratories and keeping a smooth running of the lab on a day to day basis.

What do you enjoy doing out of work?

Socialising with family and friends. Spending time with my husband and our dog, Ronnie. I also enjoy shopping day with my mam and sister and going to the gym.

What makes you smile?

My family and friends!

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Robert Donald

Robert Donald

Framework Dental Technician
GDC Number: 141183

Billingham practice

BTEC Diploma in Dental Technology, City & Guilds Advanced Diploma in Crown and Bridge

Rob trained as a plumber and a phone engineer before changing career to become a dental technician and he joined Queensway Dental Laboratory in 2006.

What do you enjoy most about working for Queensway?

The nice, friendly atmosphere.

Where would a patient usually find you in the practice?

In the wax room in the lab.

What is the most rewarding part of your job?

Working as part of a team.

What do you enjoy doing out of work?

I enjoy cycling.

What makes you smile?

My new puppy.

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Richard Elliott

Richard Elliott

Managing Director
GDC Number: 145527

Biliingham practice

BSc (Hons) Dental Technology, DipPS (Implantology), LBIDST, RDT

Richard started his journey in dental technology twenty years ago and has studied it to Diploma and Honours Degree level. Richard's special interest lies in implant dentistry and in 2007 he graduated in this field to Diploma level with Distinction. He opened Queensway Dental Laboratory in partnership with the Clinic in 2011 and in 2014 he became the UK's first "Kois Recognised Specialist" following his study with John Kois at the Kois Center, Seattle, USA. At the beginning of 2017, Richard started his Clinical Dental Technician (CDT) training with the Royal College of Surgeons.

What do you enjoy most about working for Queensway?

I most enjoy working as an integral part of the large multidisciplinary team and working through highly complex cases to deliver our patients the outcomes they wish for.

Where would a patient usually find you in the practice?

I'm usually found in the laboratory but also dashing around the practice to offer advice on technical questions.

What is the most rewarding part of your job?

Delivering outcomes that exceed patient expectations and seeing how happy we can make people with our creations in the laboratory.

What do you enjoy doing out of work?

I enjoy going the gym, ice skating, cooking and spending time with my two little girls.

What makes you smile?

My two little girls, and super feedback from patients.

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Dan Henderson

Dan Henderson

Trainee Technician

Billingham practice
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Ann-Marie Hills

Ann-Marie Hills

Dental Laboratory Administrator

Billingham practice

Ann-Marie qualified as a dental nurse in 1990 and has worked in a dental practice for 27 years in a range of roles including dental nurse, lead receptionist and assistant manager. Ann-Marie joined Queensway Dental in 2017 and in 2019 became a member of the Dental Laboratory administration team.

What do you enjoy most about working for Queensway?

Working and being part of a fantastic team

Where would a patient usually find you in the practice?

Admin office in the Dental Laboratory

What is the most rewarding part of your job?

Making sure all jobs are scheduled on time, everything goes to plan and runs smoothly

What do you enjoy doing out of work?

Running

What makes you smile?

My family

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Michael Ibbotson

Michael Ibbotson

Prosthodontic Dental Technician
GDC NUMBER: 272613

Billingham practice

FdSc in Dental Technology

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Rhoda Jobling

Rhoda Jobling

Dental Technician
GDC Number: 281459

Billingham practice

BSc (Hons) Dental Technology

Since graduating, Rhoda has worked in a private prosthodontics lab for just over one year before joining Queensway.

How long have you worked at Queensway?

Two months

What do you enjoy most about working for Queensway?

Everyone is very friendly and willing to help, this is very important to me in my early career years

Where would a patient usually find you in the practice?

In the prosthodontic lab

What is the most rewarding part of your job?

Knowing I’m making people smile again with confidence

What do you enjoy doing out of work?

I like to binge watch tv series and spend time with my many pets

What makes you smile?

Definitely my pets

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Llewellyn Kavari

Llewellyn Kavari

Trainee Technician

Billingham practice
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Gary Mains

Gary Mains

Dental Technician
GDC Number: 115362

Billingham practice

LBIDST, DIP (Dental Tech)

Gary started his first lab job in 1987 at Farnham Ceramics. He went on to run his own private lab in Windsor from 1997 until 2008. In 2015, he joined Queensway Dental Laboratory.

What do you enjoy most about working for Queensway?

I enjoy doing high quality work for a totally patient focussed company.

Where would a patient usually find you in the practice?

At my work bench in the lab.

What is the most rewarding part of your job?

Doing high quality work as always been the most important commitment all my working life.

What do you enjoy doing out of work?

Car track days in my Porsche, I’ve just started back at the gym and I enjoy being with my family.

What makes you smile?

Waking up in the morning, haha. Seeing my work make a difference to a patient’s life; transforming a look from bad to great. I do love my job.

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James Mallon

James Mallon

Prosthodontic Manager/ Dental Technician
GDC Number: 197838

Billingham practice

RDT, LBIDST, HND Dental Technology

James attended Edinburgh’s Telford College for two years, studying full time for a HNC in Dental Technology. Following this, he studied part time for a HND in Dental Technology, whilst working full time in a commercial dental technology.

Where would a patient usually find you in the practice?

In the prosthetics room in the laboratory

What do you enjoy most about working for Queensway?

Being able to constantly refine and improve outcomes for patients.

What do you enjoy doing out of work?

I enjoy going to the Northumberland coast with my wife and baby boy. I also love to travel and visit new places.

What makes you smile?

Spending time with my family

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Danyaal Nomaz

Danyaal Nomaz

Prosthodontic Dental Technician
GDC Number: 256290

Billingham practice

BSc (Hons) Dental Technology

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Gareth Playle

Gareth Playle

Dental Technician
GDC Number: 280582

Billingham practice

BTEC Extended Dip Dental Tech

Gareth qualified with a BTEC Diploma from Leeds University in 2018 and has a specialist interest in CAD/CAM technology. He joined Queensway in 2018.

What makes you smile?

Making other people happy, spotting trains and diving with sharks.

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Peter Rudd

Peter Rudd

Dental Laboratory Processor

Billingham practice
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Emily Terry

Emily Terry

Dental Technician
GDC Number: 184249

Billingham practice

BTEC Dip Dental Technology

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Natalie Turnbull

Natalie Turnbull

Trainee Technician

Billingham practice
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