Meet Our Team

Dr Paul Averley

Dr Paul Averley

Managing Partner
GDC Number: 65419

Billingham/Jesmond Practice

Dip SED, MPhil, PhD, MSc Implant, BDS, DGDP (UK) RCS, KOIS Graduate

Paul qualified from Newcastle University, School of Dental Sciences in 1990. Following his vocational training, Paul has been involved for many years with innovating, leading and delivering services in primary care at Queensway Dental Clinic. In 1995 Paul completed his extended training in conscious sedation at Newcastle University. By 1997 he had completed his diploma in conscious sedation. Additionally, in 1997, Paul obtained the Royal College of Surgeons’ Faculty of General Dental Practitioners’ Diploma in General Dental Practice.

Since 1997, Paul has been involved in establishing conscious sedation services in primary care to reduce dependency on hospital based general anaesthesia. This involvement led him to develop the evidence base for new conscious sedation techniques resulting in him achieving a Master of Philosophy in 2003 followed by a Doctorate of Philosophy in 2005 from Newcastle University. Following his PhD, Paul was invited to become a visiting academic for the University where he contributes regularly to the training of postgraduates completing the Diploma in Conscious Sedation.

In 2008, Paul completed his extended training in implant dentistry at the University of Warwick Medical School where he gained Master of Science in implant dentistry. From 2009 to 2013 Paul was a regional tutor of implant dentistry for the University of Warwick.

As a result of his pioneering primary care based research in paediatric conscious sedation, Paul has been involved in drawing up national guidance on conscious sedation, working with the Standing Dental Advisory Committee on Conscious Sedation producing guidelines for “Standards for Conscious Sedation in Dentistry – A report from the Standing Committee on Dental Sedation, alternative techniques 2007”. In 2010 Paul was involved with a national guidance development group for the NICE, producing guidelines for the use of sedation in children during therapeutic and diagnostic procedures.

From 2004 until 2014 Paul was a Trustee and Board Member of the Society for the Advancement of Anaesthesia in Dentistry (SAAD). This Society is the second largest dental society in the UK and is at the forefront of sedation. Through this involvement Paul has been instrumental in the development of a “Safe Sedation Practice Scheme” which benchmarks sedation practice through an inspection based quality assurance programme. This scheme is currently being rolled out in the UK. Since 2011 Paul was involved in a SAAD working group to fund a paediatric based conscious sedation PhD. In addition Paul was also a member of the SAAD editorial Board for the Journal of Conscious Sedation.

From February 2012 to September 2013 Paul was appointed as a member of the General Dental Council (GDC) which is responsible for patient safety and regulation of the dental profession in the UK.

Paul’s most recent academic and professional development, which began in April 2012, involved him visiting Seattle, USA to study with one of America’s most eminent dentists, Dr John Kois. Paul successfully graduated from the Kois centre in November 2014 after studying on the eight module advanced dentistry programme. The programme, which follows clear protocols for managing complexity in dental care, has provided Paul with the skills needed to carefully manage some of the most challenging reconstruction of patients’ dental health.

What makes you smile?

My dog Archie running across beaches or fields; going out in a sailing boat to catch mackerel by the double dozen off the coast of Amble; the sun on my face and the wind at my back; a new project with my dad (in fact anything where I get to spend time with my dad); woodworking in my shed; sharing news and successes of my three daughters; enjoying the endeavours of nephews/nieces and godchildren; a day of 20 degrees (no hotter), fresh rain; finishing a book!; holidays based around skiing and sailing; barbecuing fresh fish, harvesting potatoes from the ground and buying fresh food in a market.

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Dr Will Carter

Dr Will Carter

GDC Number: 83418

Billingham Practice

BDS (Ncl), Dip SED, MSc Implant Dentistry, MJDF, MSc Restorative Cosmetic Dentistry, KOIS Graduate, Young Dentist of the Year 2016

We are delighted to introduce you to Dr Will Carter, he is a Master of Implant dentistry and cosmetic restorative dentistry, he was recently voted ‘Britains Young Dentist of the Year 2016’ and brings with him a wealth of dental knowledge and expertise from around the world.

Will is an experienced and caring dentist, his main clinical focus and area of interest is the dental rehabilitation of adult patients with complex dental problems, worn and broken teeth, using advanced implant, surgical and restorative techniques such as ceramic veneers and direct composite bonding. Will is a trained sedationist so is comfortable caring for anxious patients.

When Dr Carter is not creating wonderful durable smiles for his patients he is deeply committed providing training and education for dental colleagues, Will is a clinical trainer and mentor for the ‘Smile tube TV’ ultimate implant course - which leads dentists onto a diploma degree, he is a mentor and trainer for Clinical Dental Technicians through an approved university accredited scheme and lectures regularly at the local NHS ‘Bourne house’ training facility in Durham, on the subject of dental implant complications.

We are delighted to announce that after speaking at the national ADI forum in London in 2015, Will has been asked to speak at the British Dental Association ‘speakers corner’ his topic is advanced dental rehabilitation and risk assessment.

Outside of work Will enjoys spending time with his wife Louise Carter (Specialist Orthodontist at Queensway) and their two children Daisy and Huw.

Training and awards;

  • 2002 - Awarded J N Proctor prize for restorative dentistry (Newcastle university)
  • 2003 - Won a scholarship to study dentistry in Helsinki Finland
  • 2004 - Graduated with BDS from Newcastle University
  • 2006 - Completed General Professional training (Newcastle dental hospital and private practice)
  • 2006 - Training in Botox and fillers
  • 2007 - Invisalign orthodontic training for general dental practitioners
  • 2008 - Awarded ‘Diploma in conscious sedation’ from Newcastle University (research into electronic cannula)
  • 2013 - Awarded Masters degree (with merit) in ‘Clinical Cosmetic Restorative Dentistry’ UCLAN
  • 2014 - Graduated as an alumni from KOIS academy in Seattle U.S.A.
  • 2015 - Awarded Masters degree (with merit) in ‘dental implantology’ from Warwick University


Will has been a member of the British Dental Association, British Association of Cosmetic Dentistry (BASCD), International association of Dental Traumatology, Society for the Advancement of Anaesthesia in Dentistry (SAAD), he has sat on the Local Dental Committee (LDC) and been involved in the local sedation network.

Will was invited to sit on the advisory panel for Nobel Biocare implant company, and is regularly one of the first in the UK to use and evaluate newly developed Implant technology.

What makes you smile?
Managing my woodland with friends and family, and sleeping under the stars.... heaven.

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Dr Paul Howlett

Dr Paul Howlett

GDC Number: 79409

Billingham Practice

Dip SED, BDS (Hons) (Ncl), MFDS

In 2001 Paul qualified from Newcastle Dental School. He completed his general professional training at Newcastle Dental Hospital and in general dental practice in Sunderland. Following completion of this training, he was awarded the MFDS from the Royal College of Surgeons of Edinburgh in 2003.

During GPT, Paul developed his interest in conscious sedation. He worked with his training practice to initiate a conscious sedation service employing both inhalation and intravenous techniques. Paul continued to work in this large NHS practice for a further five years. During this time Paul, in collaboration with South Tyneside Community Dental Service, developed a practice-based inhalation conscious sedation service for paediatric patients. He also led a referral service for anxious adult patients. In January 2005 Paul successfully completed his Diploma in Conscious Sedation in Dentistry at the University of Newcastle upon Tyne.

In 2008 Paul joined Queensway as an associate and became a partner at the clinic in April 2014. During this time he has enjoyed working as part of an enthusiastic, motivated and skilled multi-disciplinary team to further develop his skills and experience is all areas of dentistry. Paul retains his passion for working with anxious patients and to help them confront their fears of dental treatment through the use of good patient management and often conscious sedation techniques. Paul continues to hold the position of Communications Secretary for the Society for the Advancement of Anaesthesia in Dentistry, a national charity which promotes the use of safe sedation within the UK. He has been involved in the development of national guidelines for sedation in dentistry as part of this role.

Paul has also developed his understanding and appreciation of the role of the whole dental team in providing high quality, modern and evidence-based patient care. He is proud of the work that has been achieved at Queensway over the last three years in using a team of dentists, dental therapists, dental hygienists and oral health educators to provide excellent care for many of our routine patients.

Paul is interested in the use of modern and forward-thinking dentistry to provide predictable treatment for patients with complex oral health needs. He has recently travelled to Seattle to begin an exciting programme of training at the world-renowned Kois Center looking at the risk assessment and management of patients with complex problems. He looks forward to continuing to develop his skills and knowledge in this area and integrate into his clinical practice at Queensway.

Paul has recently completed the well regarded Smile Tube TV Ultimate Year Implant Course which provides excellent didactic and hands-on training in the placement and restoration of dental implants. This course fulfils the General Dental Council’s requirements to be able to provide implant treatment within dental practice.

Paul has a keen interest in dental education and holds a Certificate in Teaching and Learning in Professional Practice from the University of Central Lancashire. He is actively involved in providing and organising training and courses both internally and externally and is extremely proud of the level of training undertaken by all staff at Queensway.

Linked to education, Paul holds the role of a quality assurance of education inspector for the General Dental Council. This involves inspecting educational establishments throughout the UK to ensure that courses training individuals prior to registration with the GDC e.g. dentists, hygienists, therapists, meet the criteria set out by the GDC. This task is linked to the GDC publication “Preparing for Practice”, which clearly describes the skill mix and attributes all new registrants should possess within the four domains of clinical, communication, professionalism and management and leadership.

Away from the practice, Paul enjoys spending time getting into the outdoors with his wife, two children and their dog from their home in the North York Moors.

What makes you smile?
Working with such a committed, caring and fun team makes me smile.

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Dr Ian Lane

Dr Ian Lane

Managing Partner
GDC Number: 74403

Billingham Practice

Dip SED, BDS (Hons) (Ncl), MFGDP, MSc, KOIS Graduate

Ian qualified with an Honours degree from Newcastle University in 1998. In 2001, Ian was awarded the MFGDP qualification and this was followed by the Diploma in Conscious Sedation in 2002 from Newcastle University. Ian has developed an interest in implant and reconstructive dentistry and has been very active in postgraduate education in this field since attending a Nobel Biocare Implant Introduction in 2002. Ian has been a partner at Queensway since 2006 and is responsible for ensuring high standards of dental care are provided for all NHS and private patients. Ian has also been involved in some university research projects in implant care and conscious sedation.

Ian has shown continued commitment to further education with his three year MSc implant programme at Warwick University, where he was awarded “best implant student in 2008”. Ian is keen to provide whole patient care where dentistry is delivered in a conservative and minimally invasive manner. This MSc qualification resulted in Ian and Paul Averley being awarded regional tutor status for the Warwick University Implant Msc programme and GIFT Implant training from 2011 to 2013. In the last 4 years Ian has attended a one year restorative and aesthetic course with Paul Tipton in Manchester, a surgical implant and bone grafting course at Paris Medical School and an Advanced All-on-4™ guided surgery residency with Paulo Malo in Lisbon, Portugal. Ian has also attended various scientific meetings in London, Manchester and in Gothenburg, Sweden.

Ian also provides small group teaching to dentists as part of Nobel Biocare’s training programme.

Ian is a partner at Queensway Dental Laboratory. Working in partnership with Richard Elliot over the last 3 years, Ian has assisted in bringing the latest products and services for implant dentistry into a new and exciting full service private implant laboratory. The laboratory now has a team of nine and provides bespoke implant and restorative cases for dentists at Queensway and around the NE region. Queensway Laboratory benefits from Nobel Biocare’s, Procera 3D scanning and planning technology.

Ian is very proud of the comprehensive team approach that is available at Queensway Dental Clinic, which combines the experience of many dental professionals in all fields of dentistry along with some highly skilled and experienced laboratory technicians to deliver the right treatment for each patient attending the service.

The most recent phase of Ian’s academic and professional development began in April 2012 and involved visiting Seattle, USA to study with one of America’s most eminent dentists, Dr John Kois. This eight module programme follows some clear protocols for managing complexity in dental care and will allow Ian to carefully manage some of the most challenging reconstruction of patients’ dental health here at Queensway Dental Clinic. Ian successfully graduated from the Kois programme in November 2014.

What makes you smile?
I have worked as a dentist at Queensway, Billingham for nearly 20 years and I feel very lucky to still have a job that I love, patients that are really interesting to work with and a team that is first class at what they do. But what makes me smile, has to be all three of these aspects to my life; Delivering the best outcome I can for each new and existing patient I treat in a well-supported environment. Spending time with my wife, Ashleigh and our three children Ava, Faye and Sam and watching as they grow and develop and finally, getting out to exercise in the local countryside around Teesside and abroad for my passions of swimming, cycling and skiing and just about anything else that involves a bike or water.

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Dr Uzma Olbrich

Dr Uzma Olbrich

GDC Number: 71858

Billingham Practice

BDS (Ncl), Dip SED, KOIS Graduate

Uzma qualified from Newcastle Dental School in 1996. She completed her general professional training at Newcastle Dental Hospital before joining Queensway as a full time associate in 1998. She has a special interest in advanced restorative dentistry and cosmetic dentistry, and has attended many courses to supplement this interest.

“I love being a dentist. I enjoy the science and engineering concepts behind the different materials and various techniques we use, but mostly I love the artistry involved in making my work as natural and aesthetically pleasing as possible.

I love meeting people, and building strong relationships. Through good communication, an understanding of what my patients want from their dental care and a strong understanding of what is professionally possible, enables us to move forward towards the same long-term dental goals.

After working at Queensway for many years, calming, anxiety free dentistry is an essential part of my patient management.

Ongoing education is at the forefront of my practice. I believe in attending courses, which directly benefit my patients.”

Uzma stays at the forefront of dentistry by gaining knowledge from leading British and International dental specialists. In November 2014 Uzma graduated from the Kois Center, in Seattle after an extensive study programme with one of America’s most influential dentists, Dr John Kois. This eight module programme follows some clear protocols for managing more challenging and complex dental care. The Kois Center mission statement is “Enabling motivated dentists to achieve extraordinary levels, expanding knowledge and application skills in restorative dentistry.”

  • June 2013: Aesthetic Composite Masterclass. Lorenzo Vanini, Lake Como, Italy.
  • March 2013: Biomechanics I and II. John Kois, Kois Center, Seattle, USA.
  • March 2013: Restorative/Periodontal Interface. John Kois, Kois Center, Seattle, USA.
  • September 2012: Tooth Whitening Symposium. Linda Greenwall, London, UK.
  • April 2012: Treatment Planning and Occlusion. John Kois, Kois Center, Seattle, USA.
  • January 2011: Edelweiss Composite Veneers. Hands On Course. Stephan Lampl, Optident, Ilkley, UK.
  • April 2009: Invisalign® Provider Programme.
  • August 2007 - August 2009: Certificate Restorative Aesthetic Dentistry. Dominic Hassel, University Central Lancashire, UK.
  • January 2004 - January 2005: Certificate Restorative Dentistry. Michael Wise, London, UK.
  • 2000 - 2001: Diploma in Conscious Sedation.

What makes you smile?
I smile the most when my children dissolve into uncontrollable giggles. There is nothing more soul lifting than that noise.

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