Smile update – July 2020

Dear friends and family,

We hope you are keeping well. Over the last few weeks we have had a very busy time returning to what is becoming the new normal at Queensway Dental.

We have enjoyed welcoming new and existing patients back to the practice, and we would like to take this opportunity to thank all of you for your cooperation during this difficult time for everyone.

If you are still waiting for an appointment, we ask for your continued support and patience – we are continuing to work through any outstanding appointments and we will be in touch as soon as possible.

In the meantime, keep your eyes peeled on our social media pages and website for updates and exciting plans.  Stay safe and wear a mask, but keep smiling.

Queensway Dental

We are delighted to announce the resumption of general dentistry, ensuring patient safety with an investment over £50k in new equipment, technology and procedures.

Throughout lockdown, a team of dentists have been working at our sites in Billingham and Jesmond providing urgent care for patients and helping those with emergency symptoms in the nearby community.

Following government guidelines, we can now welcome back all patients for comprehensive dental care. A percentage of the investment has been spent on new technology, enabling dentists to carry out virtual consultations, thereby reducing the overall number of patients in the practice at one time.

Queensway Dental’s “Contactless Consultations” take place online and allow new clients to discuss recommended treatment options with a dentist from home.

Dr Will Carter, from Queensway Dental, commented: “We have invested greatly in protocols and procedures to enable us to maintain the highest standard of safety for our patients and employees throughout lockdown.

We’re delighted to now be in the position to welcome back our team to be able to see more patients, working hard to prioritise those in pain or discomfort.

New technology means we can now also offer virtual consultations enabling patients to start their journey from the comfort of their own home whilst gaining an understanding of costs and treatment plans.

Ultimately, this new way of starting the patient journey will reduce the amount of footfall in the practice at any one time.”

Remember Ben? He straightened his teeth with Queensway Orthodontics and completed his smile makeover with tooth whitening and composite veneers at Queensway Dental. We caught up with him one year on, for this ultimate Queensway star photoshoot!

We think Ben’s smile says it all!

Real patients. Real stories.

That’s what we are all about. At Queensway Dental we pride ourselves on being able to help create confidence and that’s why we are at the centre of so many of our patient’s stories.

Are you a Queensway patient? Have we helped to restore your confidence?  Have you been able to bag that new job, find new love or achieve a goal because of your new smile?

If so, we want to hear your story and you could be our next Queensway Star! Email communications@queensway.co.uk and let us know how we’ve helped to change your life.

A random act of kindness goes a long way and the teams at Jesmond and Billingham are so happy with their new scrub wash bags which were so generously donated by the ladies at Darras Hall and Ponteland Scrub bags.  100 scrub wash bags and lots of happy faces.

Thank you for thinking of Queensway Dental. 

Our new virtual consultations allow you to start your journey to a new smile from the comfort of your own home by asking an experienced dental professional questions regarding different treatments, costs and payment options.

If you or a family member/ friend are interested in booking a virtual consultation, all you have to do is visit our website and fill in the form – we can take care of the rest.

We hope to virtually meet you soon!

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